Remote IT Support
Plans
In today’s interconnected world, having a robust, scalable, and seamless IT infrastructure is paramount, no matter where you or your team are located. Our Remote IT Plans are tailored to support businesses of all sizes, ensuring that you have the tools and support you need to operate efficiently from anywhere. Dive in to discover a range of solutions that prioritize security, connectivity, and ease-of-use, all designed to keep your operations running smoothly and without interruption.
Secure Remote Access
Attended and unattended support, live chats and fast
Proactive Network monitoring and management:
This service includes monitoring your network for performance issues, security threats, and other problems.
Server and desktop support
This service includes providing remote support for your servers and desktops. This includes advanced automated policies, automated patch management and troubleshooting.
Bitdefender Anti-Virus for device security Network device Discovery
24/7 performance, traffic and configuration intel with automatic discovery of assets.
Web Protection
URL Filtering to improve security and monitor website usage in your company (Plan 2)
End Point Detection and Response
EDR using Ai technology improving end point security, protecting your environment (Plan 3)
Workstation backup
100GB backup per workstation (Plan 4)
Plans
PLAN 1
Pro + SUPPORT
- Endpoint Management
- Patch Management
- Advanced Automated Policies
- Proactive Monitoring & Alerting
- Software Deployment
- Service Desk Ticketing & Reporting
- Instant Secure Remote Control
+ ESET Anti-Virus
Includes – SNMP monitoring and managing network devices on a LAN or WAN, routers, servers and printers.
Terms & Conditions Apply
PLAN 2
Complete + SUPPORT
- Endpoint Management
- Patch Management
- Advanced Automated Policies
- Proactive Monitoring & Alerting
- Software Deployment
- Service Desk Ticketing & Reporting
- Instant Secure Remote Control
+ ESET Anti-Virus
+ Web Protection
Includes – SNMP monitoring and managing network devices on a LAN or WAN, routers, servers and printers.
Terms & Conditions Apply
PLAN 3
Ultimate + SUPPORT
Endpoint Management
Patch Management
Advanced Automated Policies
Proactive Monitoring & Alerting
Software Deployment
Service Desk Ticketing & Reporting
Instant Secure Remote Control
+ ESET Anti-Virus
+ Workstation Backup 100GB
Includes – SNMP monitoring and managing network devices on a LAN or WAN, routers, servers and printers.
Terms & Conditions Apply